Privacy Policy

Last Updated: December 23, 2024

At YuDezign ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.yudezign.com) or use our custom cabinet services.

1. Information We Collect

Personal Information

When you contact us or request a quote, we may collect:

  • Name and contact information (email address, phone number, mailing address)
  • Project details (measurements, design preferences, installation location)
  • Communication preferences
  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser type and version
  • Operating system
  • IP address and general location information
  • Pages viewed and time spent on our website
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Provide custom cabinet design and manufacturing services
  • Respond to your inquiries and provide customer support
  • Send you quotes, project updates, and delivery information
  • Process payments and fulfill orders
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, email communication, website hosting, and analytics (e.g., Vercel, payment processors)
  • Contractors and Installers: If you request installation services, we may share relevant project details with trusted installers in the Houston area
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of our business assets

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website performance and functionality
  • Provide analytics through Vercel Analytics and Speed Insights

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure data transmission using SSL/TLS encryption
  • Secure storage of customer data
  • Limited access to personal information by authorized personnel only
  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, please contact us at damian.k@yudezign.com or call (281) 568-8000.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by YuDezign. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

YuDezign Custom Cabinets

13230 Murphy Rd, Ste 600

Stafford, TX 77477

Email: damian.k@yudezign.com

Phone: (281) 568-8000

Business Hours: Monday-Friday, 9:00 AM - 5:30 PM